Help & FAQ

How do I create an account?

Use Register on this website or open app.nikahmatches.com. You need a valid Indian mobile number, email, name, gender, and a password. Registration is free.

Is there a registration fee?

No. There is no registration fee, settlement fee, or success commission. Optional recharge plans are available only when you want to send and view interests — see Membership and the homepage pricing section.

Who can use Nikah Matches?

Adults aged 18 and above seeking marriage for nikah. The platform is for serious matrimonial purposes only — not dating or casual relationships.

Is a photo required?

For groom (male) profiles, yes — a profile photo is required to appear in search. Bride (female) profiles can complete biodata without a photo; many families prefer privacy until mutual interest.

When are photos visible to others?

Groom photos may appear in search when uploaded. Bride photos stay clear only after both families accept (Both Accepted), during an active meeting, or when Nikah Matched — otherwise they stay blurred.

How do I complete my profile?

After sign-in, open the Profile tab in the app and fill in your details, address, education, family background, and partner preferences. Save each section as you go.

Can I search without a recharge plan?

You can register and build your profile for free. An active recharge plan is needed to send and view interests, as shown in the app.

How do I express interest in a profile?

Open a profile from Search and tap Send interest. The other member can accept or decline. Notifications are sent by email; on the Android app, push notifications are available when enabled.

When are contact details shared?

Phone and contact person details unlock only during an active meeting, after both sides have accepted interest and someone starts a meeting from the Interests section.

What does the Verified badge mean?

Verified means our team has reviewed this profile in the admin portal and confirmed the account. It is a trust signal — not a guarantee of suitability for marriage.

What does the Busy badge mean?

Busy appears when a member is already in an active meeting with someone else. You cannot start another meeting with them until that meeting ends. Your own active meeting also limits starting meetings with others.

What is an active meeting?

After both sides accept interest, either person can tap Start Meeting. While the meeting is active, contact person name, relationship, and phone unlock for that pair only. Only one active meeting per profile at a time.

What is Nikah Matched? How do lock and unlock work?

When both agree during a meeting to proceed for nikah, profiles become Nikah Matched — removed from search and locked from new interests. If families decide not to proceed, either side can request unlock from Interests → Nikah Matched. The partner must accept unlock (or it auto-unlocks after 3 days with no response) before both profiles return to search.

Are screenshots blocked on the Android app?

On the Android app, screenshots and screen recording are blocked while viewing unlocked profile photos and contact details. Web and iOS cannot be fully blocked by the app — privacy still relies on photo rules and meeting gates.

How do I report a profile?

Open the profile (or Active Meeting) and choose Report. Pick a reason and optional details. The other person is not told they were reported. To maintain discipline, reported accounts are immediately suspended pending our team’s review.

How do I block a profile?

Use Block on a profile or Active Meeting. Blocking ends any live connection (like declining a meeting), hides that profile from your search, and stops interests between you. You can unblock later under Settings → Privacy → Blocked profiles in the app.

What do recharge plans cost?

Plans are optional: ₹299 for 30 days, ₹499 for 60 days, and ₹699 for 90 days. All plans include send and view interests while active. See Membership packages for full details. Exact pricing is always shown in the app before you pay.

I forgot my password. What do I do?

Use Forgot password and enter your registered email, mobile number, or member ID. If an account exists, reset instructions are sent to your registered email.

What is my member ID?

After registration you receive a member code (e.g. NMM00001 for grooms, NMF00128 for brides). It appears on your profile and can be used for password reset.

How do I delete my account?

Open Settings in the app and use Delete account. See our Refund policy for subscription terms on deletion.

Website vs web app vs Android app?

www.nikahmatches.com — marketing site with register/sign-in.
app.nikahmatches.com — full member web app (profile, search, interests).
Android app — same features plus push notifications for interests.

Getting started