Support

Help & FAQ

Quick answers about using Nikah Matches on the website, web app, and Android app. Still need help? Contact us — call +91 9581140786 or +91 8143888551, or email support@nikahmatches.com.

Getting started

How do I create an account?

Use Create Free Profile on this website or open app.nikahmatches.com. You need a valid Indian mobile number, email, name, gender, and a password. Registration is free.

Is there a registration fee?

No. There is no registration fee, settlement fee, or success commission. Optional membership plans are available only when you want to send and view interests — see Membership and the homepage plans section.

Who can use Nikah Matches?

Adults aged 18 and above seeking marriage for nikah. The platform is for serious matrimonial purposes only — not dating or casual relationships.

Profile & photos

Is a photo required?

For groom (male) profiles, yes — a profile photo is required to appear in search. Bride (female) profiles can complete biodata without a photo; many families prefer privacy until mutual interest.

When are photos visible to others?

Groom photos may appear in search when uploaded. Bride photos are visible after both accepted (and stay visible through the meeting and Nikah Matched); they become private again if the match ends — shown as a blurred photo with a lock (Private photo). If no photo was uploaded, you see a simple avatar (No photo), not a blur.

How do I complete my profile?

After sign-in, open the Profile tab in the app. My Profile shows Account details, About you (biodata), and Registration (how you found us — for our team only). Use Edit profile to fill Basics (including “How you found us”), then education, faith, residence, family, and nikah / looking for. Save as you go.

Search, interests & contact

Can I search without a membership plan?

You can register, complete your profile, and browse matches for free. An active membership plan is needed to send and view interests, as shown in the app.

How do I express interest in a profile?

Open a profile from Search and tap Send interest. The other member can accept or decline. Notifications are sent by email; on the Android app, push notifications are available when enabled.

When are contact details shared?

Phone, contact person, and full current address unlock only during an active meeting, after both sides have accepted interest and someone starts a meeting from the Interests section. Before that, other members only see city/area location — not house or door number.

What does the Verified badge mean?

On My Profile you will see Verification pending until our team reviews your account, then Profile verified with a check. On other members’ photos, the blue Verified badge means the same — our team confirmed the account. It is a trust signal — not a guarantee of suitability for marriage.

What does the Busy badge mean?

Busy appears when a member is already in an active meeting with someone else. You cannot start another meeting with them until that meeting ends. Your own active meeting also limits starting meetings with others.

What is an active meeting?

After both sides accept interest, either person can tap Start Meeting. While the meeting is active, contact person name, relationship, phone, and full current address unlock for that pair only. Only one active meeting per profile at a time.

What is Nikah Matched? How do lock and unlock work?

When both agree during a meeting to proceed for nikah, profiles become Nikah Matched — removed from search and locked from new interests. If families decide not to proceed, either side can request unlock from Interests → Nikah Matched. The other person can accept immediately, or the match unlocks automatically after 3 days with no response. Both profiles then return to search for others. You cannot send interest to each other again.

Are screenshots blocked on the Android app?

On the Android app, screenshots and screen recording are blocked on every screen. Web and iOS cannot be fully blocked by the app — privacy still relies on photo rules and meeting gates.

How do I report a profile?

Open the profile (or Active Meeting) and choose Report. Pick a reason and optional details. The other person is not told they were reported. Your report is submitted for our team to review; we may suspend or remove accounts for misconduct, harassment, false information, impersonation, or misuse.

Membership plans

What do membership plans cost?

Plans are optional: ₹299 for 30 days, ₹499 for 60 days, and ₹699 for 90 days. All plans include send and view interests while active. Open Settings → Membership → View plans in the app, or see Membership packages on this site. Exact pricing is always shown before you pay.

What is a free trial?

Members who register on or before 24 Sep 2026 receive a complimentary 1-month launch offer (shown as Free trial in Settings → Membership). From 25 Sep 2026, new registrations use normal paid plans when membership is required. You can open View plans anytime to see paid options.

Account & password

I forgot my password. What do I do?

Use Forgot password and enter your registered email or mobile number. If we find a matching account, a reset link is sent to your email, or an OTP is sent to your mobile. If no account matches, you will see a clear message to check and try again.

What is my member ID?

After registration you receive a member code (e.g. NMM00001 for grooms, NMF00128 for brides). It appears on your profile.

How do I delete my account?

Open Settings in the app: under Account choose Delete account. You will be asked to confirm. Under Legal you can read the Member agreement, Privacy policy, and Terms. Deletion is permanent: you will no longer be able to log in, and the account cannot be restored. See our Refund policy for subscription terms on deletion.

My marriage is fixed through another source. What should I do?

Please delete your account so your profile is not shown to other members and to avoid future inconvenience. If you become Nikah Matched on Nikah Matches, your profile is hidden from search automatically — you do not need to delete unless you want to close the account.

Apps & devices

Website vs web app vs Android app?

www.nikahmatches.com — marketing site with register/sign-in.
app.nikahmatches.com — full member web app (profile, search, interests).
Android app — same features plus push notifications for interests.

Last updated: August 2026